Question 1

Do you offer Cash on Delivery (COD)?

Accepted Answer

Currently, we do not offer COD. All orders must be prepaid via secure online payment at checkout. This helps us keep operations smooth as a growing small business.

Question 2

What fabrics do you use?

Accepted Answer

Our activewear is crafted using a premium blend of nylon and spandex, with select products also featuring polyester. The result? Super-soft, breathable, moisture-absorbing, and antibacterial fabrics that feel like second skin while supporting your active lifestyle.

Question 3

What is your exchange/return policy?

Accepted Answer

We offer exchanges only (no refunds, except in rare special cases like defects or wrong items shipped). You can exchange your order within 7 days of delivery, provided items are unused, unwashed, and in original packaging with tags intact.

Question 4

Are Ade9 products designed for Indian body types?

Accepted Answer

Yes! All our products are thoughtfully designed keeping in mind Indian proportions and fit preferences. You’ll find that our styles are supportive, comfortable, and flattering across a wide range of body shapes.

Question 5

How do I choose the right size?

Accepted Answer

Most of our products fit true to size. However, for skin-fit styles like the Strand Tee and Vita9 Jacket, we recommend choosing one size larger if you prefer a more relaxed fit. You can also refer to our size chart before placing your order.

Question 6

What makes Ade9 different from other activewear brands?

Accepted Answer

Ade9 (pronounced adenine) is built on the idea that fitness and comfort should be in your DNA. Unlike mass-produced brands, our products are:
 • Made with exceptional fabric quality at accessible prices.
 • Designed for Indian climates (lightweight, breathable, moisture-wicking).
 • Backed by a small, women-led team passionate about creating high-performance, stylish activewear.

Question 7

How do I care for my Ade9 products?

Accepted Answer

To extend the life of your activewear:
 • Machine wash cold with similar colors.
 • Avoid bleach and fabric softeners.
 • Air dry instead of tumble dry.
 This keeps your pieces soft, stretchy, and fresh for longer.

Question 8

Do you ship across India?

Accepted Answer

Yes! We ship all over India via Delhivery, with shipping charges calculated at checkout. You’ll also receive a tracking link once your order is dispatched.

Question 9

Who runs Ade9?

Accepted Answer

Ade9 is a homegrown, women-led brand created to fill the gap in India’s activewear market. Our mission is to deliver world-class quality at prices more accessible than big global brands, while keeping comfort, performance, and inclusivity at the heart of everything we do.